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About Us

Welcome and thank you for visiting our website. I hope that it provides you with useful information and that you share this information with others. Please bookmark our site and visit us often since we will be constantly updating this information to serve you better.

For more than 25 years, the Department of Consumer Affairs has been addressing the changing needs of consumers in Los Angeles County.

We serve over 750,000 consumers annually and are the largest local consumer protection agency in the United States. The following is a list of our specialized programs. These programs focus department services in targeted areas to protect the diverse needs of consumers in Los Angeles County.

  • Consumer Protection Services
  • Real Estate Fraud & Information Program
  • Small Claims Court Advisor Program
  • Dispute Settlement Service
  • Adult Protective Services - Fraud Protection Program
  • Identity Theft Unit
  • Volunteer & Internship Program
  • Public Information & Community Outreach Services

We are here to help educate you on issues related to consumerism and encourage positive consumer to business relationships that foster a fair and vigorous marketplace.

The Department also provides some services through our Consumer Protection Services and Small Claims Advisor Program branch offices.

The Consumer Affairs Advisory Commission provides analysis and advice for the Director of the Department on issues important to the community. The Commission consists of 15 commissioners appointed by the Board of Supervisors.

Please browse our website for more information on our programs, community outreach efforts and consumer information topics. We want to hear from you, so contact us with your questions, comments or ideas for enhancing our website.

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